Possible causes: The Hello World server or the Delightex site may be temporarily down.
What to do:
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If you see this message in the Delightex window, there are three common causes:
1. You're logged into a teacher account
Teacher accounts cannot view team projects created by students. Switch to a student account or check the section setup to verify project assignments.
2. Students haven't been assigned to groups
Team projects require students to be placed in groups before they can access and collaborate. Assign students to groups in their section: learn how to group students in Delightex.
3. The assignment was removed or no longer exists
Check your Delightex dashboard to confirm the assignment is still available. If it was deleted, you may need to reassign or recreate it.
Cause: Delightex only supports one active login session per account. Another device or browser tab is logged in to this account.
What to do: Make sure all other devices are logged out of Delightex. If this continues, contact support.
Cause: This student has not been onboarded into their class in Delightex.
What to do: Contact support to get this resolved.
Cause: When remixing a project, students choose which class playground to save it to. The student either selected an old class or didn't notice the default selection and clicked Remix without changing it.
What to do: Have the student remix the project again and select the correct current class playground. Contact support if further help is needed.
If a student's project needs to be rolled back to a previous version:
